Kelly Wengert Chan
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Scan & Secure Feature

Simple. Security. Privacy. Tile specifically developed an anti-stalking safety feature, Scan and Secure, to discourage people from trying to track people without their knowledge. In addition to ensuring our customers’ physical safety, we wanted to ensure we were protecting their privacy and information security too, and established the Tile Privacy Council internally.

We partnered with NNEDV to ensure we were building what mattered. (National Network to End Domestic Violence)

We partnered with NNEDV to ensure we were building what mattered. (National Network to End Domestic Violence)

MY ROLE • Stakeholder negotiation and alignment. Guided design vision, strategy, UX/UI, prototyping, A/B testing, validation, and implementation. • One of the founding members of the internal group, Tile Privacy Council to ensure custom

MY ROLE
• Stakeholder negotiation and alignment. Guided design vision, strategy, UX/UI, prototyping, A/B testing, validation, and implementation.
• One of the founding members of the internal group, Tile Privacy Council to ensure customer privacy and information security.

TEAM
Design Lead, Yingri Guan
Product Manager, Amir Pakzadian
Sr. Director Engineering, Mike Chrabaszcz
VP of Product and Design, Winnie Wong
CPO, James Selby

Entry point and feature education were designed to be hidden so that to keep the main Tile finding experience is at the center.

Entry point and feature education were designed to be hidden so that to keep the main Tile finding experience is at the center.

While it is important for people to know what Tiles might be tracking them, we wanted to ensure they could protect their privacy during the process.

While it is important for people to know what Tiles might be tracking them, we wanted to ensure they could protect their privacy during the process.

Scanning and Scan Results. Instructions were personalized to work based on walking or driving.

Scanning and Scan Results. Instructions were personalized to work based on walking or driving.

The Process

The Process

Iterations

Iterations